| The Competitive Electricity Market | | | | competition. The PUC has delayed retail competition |
| In the past one company provided all parts of your | | | | for customers of Entergy Gulf States, Southwestern |
| electricity service (generation, transmission and | | | | Public Service Company, El Paso Electric Company, |
| distribution, and retail sales). With competition, these | | | | and AEP SWEPCO because the PUC has determined |
| parts are separated into different companies. | | | | that there is not adequate competition in the |
| Retail Electric Providers (REPs)/Electric Companies | | | | wholesale electricity market for retail competition to |
| With electric competition, retail electric providers (also | | | | work successfully in these areas. Electric cooperatives |
| known as "REPs") sell electricity to you and routinely | | | | and city-owned utilities may decide whether their |
| handle customer service and billing. REPs compete for | | | | customers will have a choice of Retail Electric |
| your business by offering a variety of different | | | | Providers. Customers in these areas should contact |
| pricing options, renewable energy options, added | | | | their electric cooperative or city utility for more |
| customer service benefits or other incentives. | | | | information. |
| Note: Not all areas of the state are open to | | | | |