| 1.0 A timely reminderIn a recent decision in a New | | | | law and industrial rights that protect you.3.5 |
| South Wales court it was found that an employee | | | | Occupational Health and SafetyOccupational health |
| was psychologically injured and that contributing | | | | and safety is a big ticket item of the industrial |
| factors such as not having a job description and | | | | agenda today. To many lives lost, over 500 lives lost |
| controlling management behaviours were responsible. | | | | each year to industrial accidents.Most job descriptions |
| The employee was subsequently awarded | | | | do not contain reference to the employer and |
| $500,000.00 for psychological injury.Not having a clear | | | | employee working within the framework of health |
| job description can lead to significant expense, | | | | and safety and do so to their peril.By including this |
| declining morale and uncertainty. In this is the case, | | | | clause, by induction and training you are able to |
| you the employer is the party that will be penalised | | | | demonstrate your commitment to health ad |
| and the courts' will not display leniency for ignorance | | | | safety.3.6 Sign offSign off demonstrates that the |
| or busyness.2.0 The Job descriptionA job is a | | | | employee has the core skills, experience, and safety |
| collection of tasks and responsibilities that an | | | | awareness to carry out key responsibilities. In the |
| employee is responsible to conduct. Job descriptions | | | | vent of a dispute this is critical.You can find more |
| are lists of the general tasks and responsibilities of a | | | | information at ACCOUNTSPOSITION |
| position.Typically, they also include to whom the | | | | DESCRIPTIONSenior ReceptionistPURPOSE OF THE |
| position reports, specifications such as the key | | | | POSITION:To effectively and in a timely manner |
| responsibilities and qualifications and experience | | | | undertake the duties of senior receptionist providing |
| needed by the person in the job and can sometimes | | | | secretarial, clerical, financial & administration services |
| includes the salary range for the position.Job | | | | to ABC Accounts. To assist with other duties as |
| descriptions are usually developed by conducting a | | | | directed by your Manager.POSITION REPORTS TO: |
| job analysis, which includes examining the key tasks | | | | Administration ManagerKEY RESPONSIBILITIES:NO: |
| necessary to perform the job. The analysis looks at | | | | DUTIES1. Perform reception duties including answering |
| the areas of knowledge and skills needed by the job. | | | | the telephone in a timely manner, directing client |
| A typical job description is used for advertising to | | | | queries to the correct person, screening calls and |
| attract an employee to fill a position, or to set the | | | | representing the company in a professional manner.2. |
| boundaries and parameters of the particular position | | | | Provide support to the Manager as required including |
| that you want filled.However, many job descriptions | | | | compiling letters, memorandum and reports, screening |
| are not framed well and this includes, not worded a | | | | incoming correspondence and arranging appointments |
| job description in a manner such that the employee's | | | | for clients.3. Process cheques and payment advice |
| performance can be measured and leaving out key | | | | associated with the organisation's creditors, debtors |
| flexibility clauses. It is not uncommon for a person to | | | | and invoices and other accounts payable and |
| write a position description, hire the employee and | | | | receivable in a timely manner.4. In addition, you may |
| then have the employee refuse to do the banking | | | | be required to undertake a variety of tasks, both |
| because banking was not incorporated in their job | | | | skilled and semi-skilled, or carry out some other task |
| description.In cases where the dispute has gone legal | | | | which is not specifically within your traditional role |
| the employee has a good chance of winning. It's all in | | | | provided the task is within your core skill |
| the documentation.When drafting a job description it | | | | competencies and legal requirements.CORE SKILLS:1. |
| is paramount to include a flexibility clause that will | | | | Minimum of 4 years experience in an accounting |
| allow the employer the right to direct the employee | | | | firm2. Minimum of Advanced Diploma of Accounting |
| to perform other work that is within their recognized | | | | or other professional education approved by ABC |
| skill set.3.0 What should I include in job | | | | Accounts.3. Display a professional and courteous |
| descriptionYour job description is an important | | | | manner in representing the organisations core value |
| document that needs to set out a number of key | | | | of excellence in customer service.4. Ability to remain |
| matters.3.1 Purpose of the positionThe purpose of | | | | calm under pressure and effectively manage multiple |
| the position summarises the key reason the position | | | | tasks and deadlines.5. Experience in compiling letters, |
| exists within the organisation and a short paraphrase | | | | memorandum and reports, making appointments and |
| of duties the incumbent is required to understand and | | | | dealing with sensitive organisational issues with |
| take responsibility for.3.2 Position reports toHaving | | | | confidentiality and discretion.6. Able to demonstrate a |
| stated professional boundaries is an important part of | | | | high level of experience and literacy in computer |
| the organisation and employees understanding in who | | | | software applications such as Microsoft Office and |
| they report to and what they are responsible for. | | | | computerised accounting software.7. Able to work |
| This prevents any misunderstanding which in the | | | | within the policies and procedures of ABC |
| event of dispute will work against you if you do not | | | | Accounts.OCCUPATIONAL HEALTH & SAFETY |
| have it documented.3.3 Key responsibilitiesThis section | | | | STATEMENTAssist the ORGANISATION to create a |
| of the job description details the main tasks that the | | | | safe and healthy working environment by working |
| employee is accountable and responsible for.It should | | | | safely, using equipment provided and following |
| include the macro items however some employers | | | | instructions given for health and safety purposes and |
| like to include the micro detail as well.Of paramount | | | | immediately reporting any unsafe working practices |
| importance is point four of the example (you may be | | | | or hazardous working conditions.I certify that I have |
| required to undertake a variety of tasks, both skilled | | | | read this Position Description have the core skills to |
| and semi-skilled, or carry out some other task which | | | | carry out these duties contained herein and have had |
| is not specifically within your traditional role provided | | | | any questions or concerned answered to my |
| the task is within your core skill competencies and | | | | satisfaction.EMPLOYEE SIGNATURE: |
| legal requirements). This gives you flexibility to direct | | | | _______________________________ DATE: |
| your employee to undertake other work not detailed | | | | R SIGNATURE: |
| in their job description. We are now living in an age of | | | | _______________________________ DATE: |
| discontinuous change where today's tasks change | | | | ______________________________Philip |
| tomorrow and this gives you the flexibility to grow | | | | (Phil) Lye is Managing Director of Biz Momentum |
| with those changes.3.4 Core SkillsCore skills are those | | | | providing professional services in human resource |
| skills and experience that the incumbent will need as | | | | management and employee relations (HR / IR |
| a minimum to perform the job in a professional and | | | | Matters), training your people to work with you, |
| responsible manner. As such, you need to take | | | | 'coaching you' to be a better executive and |
| particular notice when interviewing a perspective | | | | commercial business consultation.Phil is a |
| employee in ensuring they really do have these | | | | 'keynote-speaker' who speaks with passion on |
| attributes.Research has discovered that up to 35% | | | | subjects like 'kindness and the bottom line', 'last one |
| of qualifications, memberships and experience written | | | | standing', 'down and outers and up and outers', 'more |
| on a resumes are false. This includes Masters and | | | | from less on your bottom line' as well as a diverse |
| PhD degrees.Before giving the position to someone | | | | range of other topics.Phil started his working career |
| reference check carefully. Recently we assisted an | | | | as the 'postage clerk' in banking and finance rising |
| Accountant whose employee warranted they had | | | | through various business opportunities to CEO and |
| the skills and passed probation and then after | | | | CFO of two companies before leaving to start his |
| probation dropped the ball.If a perspective employee | | | | own business in 2002.Phil holds qualifications in |
| signs off to say they have these skills and | | | | Accounting, Leadership, Human Resource |
| afterwards displays the contrary you have common | | | | Management & Industrial Relations. |