The Relevance of Information Processing to Jurors' Decision-making

There are three major factors that account for thethe likelihood of nuclear power plant accidents. On the
difficulty the defense has with presenting a generalother hand, people under-estimate high probability
causation case to a jury. They have to do with thehazards that are less memorable such as certain
ways in which people process information; thediseases (Covello, V.T. (1995) "Risk Comparison and
relevance of general causation evidence to what theRisk Communication: Issues and Problems in
jurors care about; and the complexity of theComparing health and environmental Risks in
evidence. This article will discuss the first of these.Kasperson, R.E. and P.M. Stallen (eds), Communicating
In every day life people do not always think in theRisk to the Public, Dordecht: Kleuer Academic Press).
most logical and rational fashion. The work of twoThese points are very important in the context of a
different Nobel Prize winners is illuminating here.scientific defense of causation in the courtroom. If
Herbert Simon won the Nobel Prize for Economics inthe plaintiff has suffered an injury that is familiar to
1978. He developed a theory of decision-makingthe juror or easily imagined, then the juror is likely to
based on the idea of bounded rationality. People faceoverestimate the likelihood of it happening and
uncertainty about the future and there are costsbelieve the defense should have anticipated this
that are often insurmountable that are associatedlikelihood and done something to prevent it (further
with acquiring information in the present.reinforced by the hindsight bias in which people tend
Because of this, people are unable to make fullyto view something that happened as inevitable and
rational decisions. They only have "boundedtherefore something that could have been
rationality." People are either unable or unwilling toanticipated). If the injury or illness is unfamiliar to the
maximize the rationality of the decisions that theyjuror, the juror is likely to see it as a rare event that
make (because they are unable or unwilling to acquiretherefore is likely to have an idiosyncratic cause (such
all the information they need to do so). They makeas the product or substance the plaintiff claimed
decisions by "satisficing"; setting an aspiration level,caused it).
which, if achieved, they will be happy enough withThe second heuristic is the representativeness
(Simon, Herbert (1997) Administrative Behavior 4thheuristic. This refers to the tendency of people to
Edition, New York: The Free Press).ignore the size of the sample and the base rate
Let's take as an example a decision about whetherwhen making inferences about causation. Let us take
to fly or take the train from Boston to New Yorkthe example of PCBs. Here the literature used by
where time is of utmost importance. Attempting toplaintiffs is replete with scientific studies that rely on
make a maximally rational decision a person mightvery small sample sizes and which make no attempt
investigate the percentage of on-time arrivals forto compare the prevalence of a disease the sample
both the plane and the train; how this is affected byto the prevalence of the disease in the general
the time of day; and the impact of weatherpopulation. But these studies are still appealing to
conditions. However, what is more likely is that thejurors. If someone has PCBs in their blood and a
person will ask a few people who have taken bothdisease that has been related to PCB exposure,
modes of transportation about their experiences withjurors tend to ignore the base rate of the
on-time arrival. That information will be satisficing.percentage of people in the population with PCBs in
In the courtroom, the jurors are given enormoustheir blood (which is one hundred percent).
amounts of information in a very unnatural manner.The work of Paul Slovic on the perception of risk
What the defense lawyers and their expertalso tells us a great deal about how laypeople's
witnesses often attempt to do is provide jurors withreasoning affects how they will see the defense's
the information they need to make a maximallyevidence on general causation (for a good summary
rational decision. It would take a superhuman effortof his work, see Slovic, Paul and Elke U. Weber
to absorb, understand, and remember all this(2002), "Perception of Risk Posed by Extreme
information in the artificial format of the courtroom.Events," Paper prepared for discussion at the
This is particularly true in a complex toxic tort orconference "Risk Management Strategies in an
products liability case. Jurors make decisions based onuncertain world," Palisades, New York, April 12-13,
what they generally know to be an incomplete2002.). Slovic points out that the way in which
understanding of the evidence. They seek to makeexperts calculate risk differs greatly from how
decisions that will be satificing to them, even if thelaypeople calculate risk. In both instances there are
are not maximally rational. What we often find outsubjective components.
from jurors when they have listened to all theApplying Slovic's findings to a toxic tort case, for
evidence on causation that what is determinative forexample, a juror will be more likely to perceive a
them is the experience they, their family members,substance as possessing great health risks if, among
and friends may have had with the substance inother things, exposure to the substance was
question.involuntary, the plaintiff did not know he/she was
Some jurors also stop making the cognitive effort toexposed, the effect of exposure was delayed, and
acquire the information presented to them in thethe risks and benefits to the public are unfairly
generally mistaken belief that a fellow juror isdistributed. At one end of the spectrum is a situation
acquiring it for them (a satificing result). Instead ofwhere a worker who had been warned of the
asking ourselves what a juror would want to know indangers of exposure to a chemical used in
order to make a reasonable decision about themanufacturing an important product knowingly
relationship between exposure to a substance and aexposes himself to the chemical and suffers an
disease, we mistakenly ask ourselves what we wantimmediate injury.
to tell them. The consequence is that they get tooAt the other end of the spectrum is a person who
much information. Like all of us, jurors have a handyas a child was exposed through groundwater
ability to forget, reinterpret, and disbelievecontamination to the same chemical which was
information that is not consistent with the way theydisposed of as waste and develops an injury many
have decided to process the information.years later. A juror's perception of the risk of the
The work of the 2002 Nobel Prize in Economics,chemical to the public at large (or to him or herself)
Daniel Kahneman (and his late colleague, Amoswill be much lower in the first situation than in the
Tversky) shows that there are common methodssecond. Although proving a causal connection may be
people use to "make judgments under uncertainty"more difficult for the plaintiff in the second situation,
(Tversky, Amos and Daniel Kahneman (1974)jurors will be much more bothered by it, and
"Judgment Under Uncertainty: Heuristics and Biases,therefore, motivated to find a connection.
Science, 185, 1124-1131). They call these heuristics, orJurors who reject the defense's general causation
rules of thumb. Again, while they are not necessarilyargument are not necessarily ignorant or stupid. They
rational in the economic sense, they make sense tomay simply be employing forms of reasoning that we
the decision-maker.all use to negotiate everyday life. But among the
In a famous example, they point out how manyresults of these forms of reasoning are:
people are willing to drive across town to save $5 on1. A tendency to see patterns and clusters where
a $15 calculator, but would not be willing to drivethere is actual randomness (a disease cluster, for
across town to save $5 on a $125 coat. Rationally, ifexample).
the first decision-makes sense then the second2. A tendency to believe that any chemical is toxic
makes equal sense. We find examples of this sameand that exposure to any amount of that chemical
kind of reasoning in the courtroom. Jurors will see ahas the ability to cause any disease.
chemical that causes the death in ten people in a3. A tendency to trust studies based on small sample
million as more dangerous than one that cause onesizes as well as anecdotal evidence.
death in a hundred thousand.4. A tendency to ignore the prevalence of a disease
Two forms of heuristics stand out in their work inin the general population.
terms of their applicability to science in the5. A tendency to confuse correlations between
courtroom. The first is the availability heuristic. If it isexposure to a substance and the presence of a
easier for a person to imagine or recall an event thendisease with a causal relationship.
the person is more prone to judge the event asConclusion
more likely to occur. People overestimate theIn everyday life, scientists and lawyers do not
frequency of low probability but dramatic hazards.behave like scientists and lawyers. For jurors a trial is
Our research has shown that people overestimateeveryday life. They do not and will not reason like
the frequency of deaths from lung cancer in thisexperts. To the lawyer and scientist, jurors may be
country. The mortality rate from lung cancer formaking mistakes in their reasoning, but they are not.
women in 1999 was 40 out of 100,000 (AmericanThey are doing the reasoning of everyday life. How
Cancer Society (2003), Cancer Facts and Figuresthis is done with scientific evidence can be
2003, p.4).understood and consequently the evidence can be
Our research shows that most people believe thepresented to them in a way that makes sense to
mortality rate to be between one and five percent.everyone, lawyers, scientists, and jurors alike.
Other research has shown that people overestimate